- Customs Services
Simplifying Customs Compliance for Global Trade
- COMPLIANCE
- EFFICIENCY
- TRADE EXPERTISE
- RISK MANAGEMENT
We help businesses navigate customs regulations with confidence, ensuring smooth import and export operations while reducing compliance risks and unnecessary costs.
- About Our Customs Services
Expert Customs Support for Growing Businesses
Managing customs requirements can be complex, especially for businesses involved in international trade. We provide practical customs advisory services that help businesses remain compliant, optimise duty costs, and avoid delays at the border.
Whether you’re importing goods for the first time or managing high-volume international shipments, our experts ensure your customs processes are accurate, efficient, and aligned with UAE regulations.
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Customs Audit & Duty Optimisation
Review your customs procedures, identify compliance risks, and uncover opportunities to optimise duty costs.
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Customs Registration & Import Code
We assist businesses with customs registration and obtaining the necessary import codes to begin trading smoothly.
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Customs Health Check
A comprehensive review of your customs procedures to identify gaps, strengthen compliance, and improve operational efficiency.
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Customs Refund & Duty Recovery
We help businesses identify eligible customs refunds and recover duties where applicable.
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Customs Exemption & Duty Relief
Our specialists advise on available customs exemptions and duty relief programs to help reduce operational costs.
Frequently Asked Questions
Do I need customs registration to import goods into the UAE?
Yes. Businesses involved in importing goods generally need to complete customs registration and obtain the appropriate import code before trading.
What is a customs health check?
A customs health check is a detailed review of your customs procedures, documentation, and compliance practices to identify potential risks and opportunities for improvement.
Can G12 help reduce customs duty costs?
Yes. We assess your business operations to identify available duty optimisation strategies, exemptions, and relief opportunities where applicable.
Can you assist with customs refunds?
Absolutely. We help businesses determine their eligibility, prepare the required documentation, and submit customs refund applications.
What happens if my business isn't compliant with customs regulations?
Non-compliance can result in delays, penalties, and additional costs. Our team helps ensure your customs processes meet regulatory requirements and minimise these risks.
Do you provide ongoing customs advisory services?
Yes. We provide continuous support, helping businesses stay compliant with changing customs regulations while improving the efficiency of their international trade operations.